Specialty	Family Medicine
Profession	Nurse Practitioner

Opportunity Details

Requirements

Experience managing provider in basket/inbox messages in an ambulatory or outpatient setting preferred.
Ability to review and respond to patient portal messages in a timely manner.
Experience handling patient phone calls and documenting communications accurately.
Knowledge of prescription refill processes and medication-related requests.
Ability to review laboratory and diagnostic results and route information appropriately.
Strong attention to detail and organizational skills.
Comfort working independently while collaborating with physicians and clinical staff.
Excellent written and verbal communication skills.
Ability to prioritize tasks and manage a high volume of inbox messages.
Proficiency with electronic medical record (EMR) systems.

Duties & Responsibilities

A typical day may include:

Manage physician inbasket messages and ensure timely follow-up on patient requests.
Review and respond to patient portal messages according to established protocols.
Handle incoming patient phone calls and address routine clinical concerns.
Process prescription refill requests and communicate with pharmacies as needed.
Review laboratory and diagnostic test results and route them to the appropriate provider.
Document patient interactions and actions taken within the electronic medical record.
Coordinate follow-up care and communicate recommendations to patients.
Assist with scheduling video visits when appropriate for patient concerns.
Escalate urgent or complex clinical matters to the supervising physician.
Maintain accurate, thorough, and timely documentation.
Collaborate with physicians, advanced practice providers, and office staff to ensure continuity of care.
Support efficient patient communication and help improve access to care through inbox management.

Nurse Practitioner - Family Medicine